Effective Business Writing
Instructor: Dawn Devonshire
Delivery: In-person
Length: 1 Day
Difficulty: Beginner
Join us for this course
Course Overview
Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact.
Prerequisites
No prerequisites.
What You Will Learn
- 01Writing Effective Business Communication
- Write Strong Sentences
- Organize Your Content
- Analyze Your Audience
- 02Writing Email and Other Electronic Communication
- Write an Email
- Write Instant Messages and Text Messages
- 03Writing Common Business Documents
- Write an Internal Announcement
- Write a Routine Request
- Write a Response to Routine Requests
- Write a Complaint
- Write a Positive Response to Customer Complaints
- Write Bad-News Messages
- 04Writing a Business Letter
- Write a Business Letter
- Write a Thank-You Letter
- Identify the Characteristics of Active Listening
- 05Writing Business Proposals
- Persuade Your Audience
- Write an Executive Summary
- Use Visuals
Included With The Course
- Professional textbook (physical and digital)
- Unused copy of any files referenced throughout the textbook.
- Certificate of completion signed by the instructor.
Associated Certifications
Not applicable.
Frequently Asked Questions
We understand that you may have questions, and we’re here to help! Some of the most commonly asked questions about this course are covered below but if they don’t cover what you are looking for feel free to reach out to us through our contact page, and we’ll respond promptly to ensure you get the assistance you require. Your satisfaction is our priority, and we’re committed to making sure you have all the information necessary for a seamless experience.
No. This course is for users of all levels and focuses on what they call social engineering. Social engineering is the use of deception to manipulate individuals into divulging confidential or personal information that may be used for fraudulent purposes. It aims to inform users of technology-related risks and what they can do to protect themselves and their organization from these risks.
Registration
Use the registration form below to register attendees for this course. Once you are registered we will be in touch to coordinate payment. We look forward to seeing you!