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Zero-Rated vs. Exempt vs. Out-of-Scope: What They Mean in QuickBooks and Why It Matters

If you use Intuit’s QuickBooks Online (QBO), especially for a Canadian business, understanding the difference between “Zero-Rated”, “Exempt”, and “Out-of-Scope” transactions can save you headaches at tax time and keep your financial records clean.
  • November 9, 2025
  • Article
  • Business Planning, Finance & Accounting, Soft Skills
  • Bookkeeping, Expenses, Intuit Quickbooks, Sales

Don’t Take the Bait: Simple Ways to Recognize Phishing Emails

Phishing scams are one of the most common ways cybercriminals steal sensitive information and they’re getting sneakier by the day. Disguised as legitimate messages, these fraudulent emails aim to trick you into clicking malicious links, downloading dangerous attachments, or revealing personal data like passwords or credit card numbers.
  • August 5, 2025
  • Article
  • Cybersecurity, Soft Skills, Technology
  • InfoSec, Passwords, Psychology, Social Engineering

The Science Behind Customer Loyalty

In today’s crowded marketplace, brands can’t rely solely on price or product quality to keep customers coming back. A 2024 study argues that loyalty is not rational… it’s primal. This loyalty is deeply rooted in human evolution, our brain wiring still seeks familiarity, trust, and emotional bonds, not just the best deal.
  • July 6, 2025
  • Article
  • Branding, Business Planning, Marketing, Soft Skills
  • Email Marketing, Mailchimp, Psychology, Sales, SMS Marketing

Mastering Minute Taking: Techniques for Effective Business Meetings

In today’s fast-paced corporate world, efficient meetings are essential, but even more crucial is capturing the essence of those meetings through effective minute taking.
  • November 29, 2024
  • Article
  • Leadership, Soft Skills
  • Minute Taking, Productivity

What is Emotional Intelligence and Why Does Every Employer Value It?

In today’s ever-evolving workplace, technical skills will get your foot in the door, but it’s emotional intelligence (EQ) that helps you thrive once you're there. As industries adapt to remote work, cross-functional collaboration, and increasingly diverse teams, employers are placing greater emphasis on soft skills, especially emotional intelligence.
  • June 6, 2024
  • Article
  • Human Resources, Leadership, Soft Skills
  • Emotional Intelligence

The Human Factor: How Cyberattacks Target People, Not Just Technology

When most people think of cyberattacks, they imagine hackers breaking through firewalls or writing sophisticated code to infiltrate systems. But the reality is far more personal, and in many cases, much simpler. Many of today’s most dangerous cyberattacks don’t exploit software vulnerabilities. They exploit people.
  • December 12, 2023
  • Article
  • Business Planning, Cybersecurity, Finance & Accounting, Soft Skills, Technology
  • InfoSec, Psychology, Social Engineering

Work-Life Balance Is a Shared Skill: How Employers and Employees Can Make It Work

Work-life balance isn’t a perk, it’s a foundational skill that supports long-term success, both for individuals and the organizations they work for. As the boundaries between home and work life continue to blur, both employees and employers have a role to play in protecting time, focus, and well-being.
  • July 7, 2023
  • Article
  • Human Resources, Leadership, Soft Skills, Wellness
  • Mental Health, Productivity, Remote Work, Retention, Stress, Support